Privacy Policy
Chimnova is an advertising and referral company. We connect homeowners with independent chimney service professionals in their area. Services are performed by independent third-party providers. This policy explains what information we collect and how we use it.
Information we collect
- Contact details you submit - name, phone number, email address, ZIP code, and details about your chimney project (via our forms, phone, or WhatsApp).
- Basic usage data - standard web logs and analytics such as pages viewed, device type, and approximate location.
How we use it
- To contact you about your request and schedule your consultation.
- To match you with, and share your request details with, the independent chimney professional(s) we refer you to.
- To operate, improve, and market our service, including advertising on platforms such as Facebook and Google.
Sharing
We share your contact and project details with the independent chimney contractor(s) we match with your request so they can perform the work, and with service providers that help us operate (e.g., hosting, communications, analytics). Chimnova is an advertising and referral business: we may receive compensation from participating contractors in connection with referrals, which means the transfer of your request details to a contractor may be considered a "sale" of personal information under some state laws. We do not share your information with anyone else, and we will not share it with additional third parties without asking you first.
How long we keep it
We keep lead and consent records (including the consent language you were shown, the date, time, and page where you agreed) for five years, as required by federal telemarketing recordkeeping rules, then delete them.
Your choices
You may ask us to correct or delete your information, or to stop contacting you, at any time - call or WhatsApp (206) 853-1431, or reply STOP to any text message to stop texts immediately. We honor all opt-out requests promptly and keep a record so you are not contacted again.
Contact
Chimnova - Trusted Chimney Group · Phone/WhatsApp: (206) 853-1431